Website Design UK – Venture Website Solutions Support

Free website support - zen cart and wordpressWhen we build a website, we understand that there will always be a certain amount of support required for all our customers. Thats why we set our stall out from the start and made sure we were able to cover support issues and understand the tools we use. When it comes down to support we understand that a small issue can become a large issue and that a large issue can be extremely simple to resolve.

We give full support to all websites built by us free of charge for 1 year as part of our full web hosting package. On the annual anniversary of the start of your website build, support for your website will continue upon renewal of your web hosting plus support package.
We can give some support for websites that are not built by us, but any site that isn’t built by us is subject to what it is built with, how it is built and by who it is built. We cannot offer the same level of support services for these sites, however we can assure you that we will always do our very best to ensure your site can continue on the internet when a problem occurs. A full backup will be taken of your website in these circumstances and providing we are able to do so. 
We recommend to all customers, that they keep a full hard copy backup of they’re website in all circumstances.

Our Support Services cover:

  • WordPress
  • WordPress Plugins
  • WordPress Multi User
  • Zen Cart
  • Zen Cart Add Ons
  • Web Hosting
  • Email
  • Domain Names
  • Buddypress
  • Paypal
  • HTML Websites